保证
We've got you covered! We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below. You can find more information on our
常见问题 section.
This Warranty Does Not Cover
- 正常磨损
- 组装不当
- 腐蚀
- 维护不当
- 安装最初不适用于或与所售自行车不兼容的组件、零件或配件
- 因事故、误用、滥用或疏忽而造成的损坏或故障
- 零件更换或转换的人工费
- 原始制造商保修范围内的非专有产品（任何其他原装零件或组件）
- 轮辋或车轮上的外观划痕或非结构性瑕疵
However, you are welcome to contact us to purchase a replacement or spare parts (if applicable).
This warranty applies to:
- 所有 2022 年款及更新车型
- 2021 年 12 月 14 日之后购买的零件和配件。
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the date of receipt. MIDONKEY is not responsible for incidental or consequential damages unless prohibited by state law. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.
For products purchased before 2021, please contact us directly for warranty coverage.
Initiate A Warranty Claim
First things first. Contact an authorized retailer or distributor to initiate a warranty claim. Please call before going to the store to confirm the store's hours of operation. Buy directly from us or you have questions about it? Please contact us by the contact form below stating your order number. Proof of purchase is required.
联系我们
Any further questions? Send us an e-mail with your query or call us:
Tel: 0086- 769-82827404Email: info@midonkey.comMob: 15817481923联系表格 →
